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Time Warner Cable, Troy NY Complaint - TWC worse customer service
Time Warner Cable, Troy NY Complaint

Time Warner Cable, Troy NY Complaint

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TWC worse customer service


I have for 4 days requested 4 work orders, to have their CABLE completely removed from my commercial building. Their cable was just attached to only my siding and not to a solid surface.
The pulling of the cable pulled the siding away from the facade, water has poured behind the siding and the concrete behind has completely crumbled... $1000.00 repair.
Instead of removing the cable completely they relocated and reattached it on the siding again. I filed a claim and a complaint and there is no record of either, when I called a 5th time last night! Now for a 6th time I'm going to the TWC operations center and see a human being to get this problem resolved. If not I'm cutting the cable off my building and the cable can swing down into the street. Maybe then I will get their attention.


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